DemiCo National

In the closing years of the twentieth century, management has come to accept that people, not cash, buildings or equipment, are the critical differentiators of a business enterprise. As we move into the new millennium and find ourselves in a...

An underlying characteristic of an individual that can be used to predict outstanding performance on the job. Competencies enable top performers to demonstrate critical behaviours more often, in more situations, with better results. (The Hay Group, 1998).

The objective of an HR needs assessment is to find out whether and how training and other personal or organisational development can close the performance gap. A secondary consideration is to design the HR programme so that it will have..